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Right-click anywhere on the messages in the “Console” tab and select “Save as…”įollow these steps to view failed web requests and the console in Mozilla Firefox:.Select the “Console” tab on the Developer Tools panel.Save the log and attach it to your email to me.

Right-click on any row in the requests table and select “Save as HAR with Content”.

Reload the page and try to log in again.

Select the “Network” tab on the Developer Tools panel.

Open the Developer Tools panel by selecting from the menu bar “View” > “Developer” > “Developer Tools”.

Please note that your current Google session token will be included in network logs that you send to me so I recommend logging out of Google after performing the steps below.įollow these steps to view failed web requests and save the console log for Google Chrome: Could you first please trying to clear your cookies and see if that remedies the problem? If that doesn’t work could you please send us an email including (1) the G Suite email address you are using to login and (2) the console log and network requests when you try to login? This should give us a better idea about specifically what is going wrong when you try to login.